Franklin County Schools

190 Kings Daughters Drive #300
Frankfort, KY 40601

P: (502) 695-6700
What is OneCallNow?
OneCallNow is a system we use to send our parents and staff informational messages about upcoming events or changes. Some examples include:
  • School closings and/or delays
  • Event reminders
  • Newsletter emails
  • Volunteer opportunities
Why am I getting called?
You are the guardian of a student who attends one of the schools in our district.
I'm not receiving calls, but would like to. What do I need to do?
Contact the school and let them know that you aren't receiving the calls or emails. This will also give us a chance to make sure that our contact information for you is accurate and up-to-date. We will work on getting you added to the list so you can stay informed on all of the happenings for your child's school.
Opt Back In After Opting Out 
If you have opted out in the past and wish to be notified again, please call this number: 877-698-3262 (option 2) and follow the prompts.
How can I stop receiving calls?
We apologize for any unwanted calls that you have received. If you receive a call and don't have a child at one of our schools, we ask that you contact the school so that we may update our information. To opt out of future calls you have a few options:
  1. Simply press the * (star) key when you receive a call.
  2. Contact the school from which you are receiving the calls.
  3. Click the Opt out link under Resources to visit the corporate opt out page. Please allow 1-3 business days for your number to be opted out.
How can I manage which of my numbers receive calls?
We understand that some people may want more control over how they are contacted. To help with that, we have provided a link to the Mobile App Guide under Resources. Using your iPhone or Android device, you can manage settings, update your information, etc. All changes to contact information will be able to be seen by your Group Leader so we can make sure our information is up to date for emergency contact purposes.
Disclaimer: Due to the fact that this is on your personal device, we do not provide any support for this feature other than providing the link. However, the link does provide step-by-step instructions with pictures so you shouldn't feel too intimidated if you have a desire to try the app.
Who can I contact if I have further questions?
Please contact your child's school if you have any further questions about OneCallNow. We will be happy to try to help you with any thoughts or concerns that you may have
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Franklin County Schools | 190 Kings Daughters Drive #300, Frankfort, KY 40601 | Phone: (502) 695-6700
Franklin County Schools
190 Kings Daughters Drive #300 Frankfort, KY 40601
P: (502) 695-6700
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